The Utility Person is responsible for many duties that have a great impact on the guests’ dining experience. Guests consistently rate cleanliness as the most important factor in deciding whether to return to a restaurant, so each Utility Person must acquire the skill, knowledge, and ability to execute the job with excellence. The Utility Person is responsible for general cleanliness inside and outside the restaurant. Dishwashing is an integral part of this position. ACCOUNTABILITIES/RESPONSIBILITIES: Cleanliness: • Provides clean, sparkling silverware and dishes to the guest. • Cleans the inside of the restaurant to provide a pleasant, safe environment for guests and Co-workers. • Cleans around the outside of the building and the parking lot. • Checks, cleans, and stocks the rest rooms. • Empties trash into the dumpster and keeps the dumpster, trashcans and back dock area clean. • Thoroughly cleans and organizes the utility area. • Performs duty roster and Restaurant Operations Improvement Process (ROIP) responsibilities. • Follows local health department laws. Adherence to Standards: • Stocks Cook, Line, Prep and Server areas with appropriate glasses, silverware, and dishes. • Maintains excellent organization, speed, and cleanliness. • Brings equipment and facility problems to the attention of the Manager. Guest Service: • Knows and follows position responsibilities as they relate to just-in-time delivery. • Performs other functions that may be necessary to ensure guests receive a pleasurable dining experience
